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Technical Support Request Form

Please fill out the form below and we'll follow up with you as soon as possible. Thank you for your patience.

Name

First Name

Last Name

District Name

School Name

Phone

(###)

###

####

Best time to call

Reason for Contacting Tech Support

Product

Please describe in detail exactly what is happening with the program. The more information you provide, the faster we'll be able to assist you.

Please provide details about your operating system. WINDOWS: Click on the start menu, right-click on "My Computer" and choose "Properties." MAC: Go to the Apple Menu and click "About This Mac."

(For example, you might enter "Max OS X Version 10.6.8, Processor: 2.4 GHz Intel Core 2 Duo, Memory: 2 GB 1067 MHz DDR3")

Please provide details about your browser (Firefox, Safari, Chrome, Edge)

Please include browser version

Please email any screenshots showing the problem or error messages to techsupport@fablevisionlearning.com.

To get a screenshot: MAC: Use key command CMD+Shift+3, then look for the screenshot on your desktop. WINDOWS: Click the "PrntScrn" key on your keyboard. Open Word or Paint and select "Paste." Save the file.

Check to indicate that you emailed a screenshot to techsupport@fablevisionlearning.com: